[CRM Technology Value Matrix – First Half 2012]

CRM Technology Value Matrix – First Half 2012

By Nucleus Research“…Although deployment of Fusion CRM is limited today, in the customer deployments Nucleus explored analysts found Fusion CRM’s Microsoft Outlook integration and mobile capabilities contributed to high usability for customers, as did the ability to configure the user interface for specific user needs. These features, coupled with the ability to integrate Fusion CRM with other applications such as financials, drove greater visibility into data for end users.”