Invisible Solutions is looking for Director, Strategic Accounts and Professional Services.
Job Duties: Manage a team responsible for Software Implementation services provided by InvisibleCRM to key OEM Partners (Oracle, SAP) to implement the software that is being developed as a result of partnerships (CRM Integration software); Identify technology needs, review technical expertise of team members, and assign technical tasks as required for successful project delivery; Perform OEM project estimations, scoping, sizing, building project teams and managing them; Provide subject matter expertise to the Sales Department promoting services and products of Invisible CRM to ensure that sales team fully understand technical potential of the solutions and adequately presents it to customers. Oversee software development services for major software vendors (Microsoft, SalesForce) to ensure seamless integration of InvisibleCRM solutions with the major vendors' programs and solutions; Perform project scoping, sizing and technical requirements collection; Prepare and review Statements of Work (SOWs) and other project documentation; Build and manage distributed development teams working on the Accounts; Perform software development project delivery management and software development team management. Participate in Sales and pre-Sales processes by providing subject matter expertise in InvisibleCRM solutions; Act as a Project Manager or a Project Sponsor on Implementations, responsible for project execution throughout the entire implementation; Oversee the work of Consultants and Quality Engineers to ensure high quality and timely delivery of services. Interface with customers to gather business and technical requirement and formalize requirement gathering in technical project documentation; Track project status, plan the assignment of technical resources to meet project requirements and deadlines, and review project milestones and timelines; Ensuring customer acceptance during and post implementations;
Job requirements: Master’s degree in Computer Science, CIS, MIS or related field. In lieu of a Master’s degree, the employer will accept a Bachelor’s degree and five years of progressive, post-baccalaureate experience in the job offered or related occupation. At least 2 years in the job offered. Proficient knowledge of InvisibleCRM software suite development methodologies, technologies and project management of InvisibleCRM implementations.
Job Location: Atlanta, GA. 25% domestic and international travel required.
Apply to [email protected]; ref: 39408/2.